Question 1

My rolling shutter stopped moving — what should I do?

Accepted Answer

Don’t force it up — that damages the slats or motor. Call 01050102364 or send a video of the fault on WhatsApp; our technician will diagnose it (power, remote, control board, spring) and arrive with the right parts.

Question 2

Are genuine spare parts and remotes available?

Accepted Answer

Yes — we stock genuine slats, springs, motors, control boards and remotes from our warehouses, for our products and most systems common in the Egyptian market.

Question 3

Do you offer periodic maintenance contracts for businesses?

Accepted Answer

Yes — periodic maintenance contracts for shops, companies, factories and compounds, covering scheduled checks, lubrication, motion adjustment and priority fault response.