Question 1

Do you inspect the site before work begins?

Accepted Answer

Yes — we provide a professional on-site inspection to measure precisely and recommend the most suitable material and system, followed by a clear itemised quote before any work begins.

Question 2

Do you install outside Cairo?

Accepted Answer

Yes — we execute and install across all governorates of Egypt, with a showroom in Abu Kabir (Sharqia) and head office in Sheraton (Cairo), and we have delivered projects outside Egypt too.

Question 3

How long do fabrication and installation take?

Accepted Answer

We are known in the Egyptian market for speed — once measurements are confirmed, fabrication starts immediately and our team schedules installation in record time depending on order size.

Question 4

Do products come with a warranty?

Accepted Answer

Yes — we offer a warranty of up to 10 years depending on the product, with after-sales service and genuine spare parts, motors and remotes in stock.

Question 5

Is maintenance available after installation?

Accepted Answer

Yes — a technical department works around the clock servicing rolling shutters, shish hasira, motors and all our products, whether fault repair, periodic maintenance or business maintenance contracts.